Account Manager
Singtel · Singapore, Singapore
Full-timeonsitemidOtherSales
รายละเอียดงาน / Description
Based in Singapore, this role involves generating sales and developing strong customer relationships for a leading telecommunications company. The Account Manager will identify customer ICT needs, propose relevant solutions, and ensure high satisfaction. This position requires proactive engagement and an understanding of market trends to drive revenue growth and customer retention.
หน้าที่ความรับผิดชอบ / Responsibilities
- Build and maintain strong customer relationships to drive revenue and retention.
- Collaborate with solution managers and specialists to propose ICT solutions.
- Identify customer ICT needs through account planning and profiling.
- Stay informed on global market trends and competitor activities.
- Identify business opportunities and synergies with customers.
- Ensure timely handling and documentation of all customer inquiries and commercial dealings.
คุณสมบัติ / Qualifications
- Degree or higher with at least 5 years of relevant account management experience.
- Proven track record in sales.
- Experience in telco or ICT account management is a plus.
- Self-driven, energetic, resourceful, and creative.
- Proactive with a strong sense of ownership.
- Ability to build good customer relationships at all levels.
ทักษะที่ต้องการ / Required skills
- Account Management
- Sales
- Customer Relationship Management
- ICT Solutions
- Market Analysis
- Presentation Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
ทักษะเพิ่มเติม / Nice to have
- Telecommunications
- Cybersecurity
- Managed Services