GSP Provisioning Engineer
Singtel · Kuala Lumpur, Malaysia
Full-timeonsitemidEngineeringTechnology
รายละเอียดงาน / Description
Based in Malaysia, this role supports the setup, execution, and ongoing delivery of enterprise-grade network solutions. You will collaborate with cross-functional groups, field personnel, and clients to configure, validate, and activate IP services. The role focuses on fast issue resolution during activations and driving high service delivery standards across the region.
หน้าที่ความรับผิดชอบ / Responsibilities
- Configure, validate, test, and turn up enterprise IP and managed network connections
- Review customer order specifications to confirm technical feasibility and readiness
- Deploy enterprise solutions such as IPVPN, Metro Ethernet, and cloud services
- Act as primary technical contact for delivery managers and field technicians
- Perform remote diagnostics and troubleshooting to clear service activation roadblocks
- Participate in user acceptance testing and support process improvement initiatives
คุณสมบัติ / Qualifications
- Degree or Diploma in Computer Science, IT, Engineering, or a related discipline
- Background in network engineering, enterprise operations, or telecommunications
- Familiarity with IP networking principles and enterprise connectivity
- Strong diagnostic and problem-solving abilities under operational deadlines
- Clear communication skills to coordinate with regional and multidisciplinary teams
- Industry credentials such as CCNA, CCNP, JNCIA, or comparable practical expertise
ทักษะที่ต้องการ / Required skills
- IP Networking
- Network Provisioning
- Troubleshooting
- CCNA
- Service Delivery
- Telecommunications
ทักษะเพิ่มเติม / Nice to have
- CCNP
- JNCIA
- IPVPN
- Metro Ethernet
- Cloud Services
- UAT