Service Assistant - Green Garden
UOB · Jakarta Barat (City Area)
Full-timeonsiteentryCustomerCustomer Service
รายละเอียดงาน / Description
Based in Indonesia, this front-line customer service role involves processing daily banking transactions with precision and care. You will serve as the initial point of contact for branch visitors, handling deposits, withdrawals, and account transfers under established bank policies. In addition, you will support branch revenue goals by identifying cross-selling opportunities and delivering exceptional customer experiences.
หน้าที่ความรับผิดชอบ / Responsibilities
- Process deposits, transfers, withdrawals, and other routine banking transactions accurately
- Adhere strictly to established bank policies, internal controls, and standard operating procedures
- Act as the primary point of contact for branch visitors to deliver prompt customer assistance
- Promote and cross-sell bank products or direct clients to appropriate banking specialists
- Assist in driving sales initiatives, boosting customer satisfaction, and reducing client attrition
- Help minimize operational risks and losses while maintaining high service standards
ทักษะที่ต้องการ / Required skills
- Cash Handling
- Customer Service
- Banking Operations
- Cross-selling
- Transaction Processing