Service Assistant - Sopo Del
UOB · Jakarta Selatan (City Area)
Full-timeonsiteOtherCustomer Service
รายละเอียดงาน / Description
Based in Indonesia, this role involves processing various banking transactions accurately and efficiently. The Service Assistant acts as the initial customer contact, handling deposits, withdrawals, and transfers while adhering to bank policies. This position also supports sales initiatives by cross-selling products or referring customers to relevant departments, aiming to enhance customer satisfaction and minimize operational losses.
หน้าที่ความรับผิดชอบ / Responsibilities
- Accurately process customer deposits, transfers, and withdrawals
- Handle various financial transactions according to established procedures
- Serve as the primary point of contact for customers
- Promote bank products and services to customers
- Refer customers to specialized bank areas as needed
- Support efforts to maximize revenue and customer satisfaction
ทักษะที่ต้องการ / Required skills
- Customer Service
- Transaction Processing
- Sales Support
- Communication
- Attention to Detail