Senior Associate Engineer, TV Operations
Singtel · Singapore, Singapore
Full-timeonsitemidOperationsEngineering
รายละเอียดงาน / Description
Based in Singapore, this role ensures the continuous stability, maintenance, and operational performance of enterprise TV platforms across both on-premises and AWS cloud environments. You will monitor live streaming services, lead troubleshooting efforts, and carry out change implementations following standard procedures. The position also requires coordinating testing, handling incident management, and participating in shift and standby duties.
หน้าที่ความรับผิดชอบ / Responsibilities
- Maintain and operate TV platform systems across hybrid and AWS cloud environments to preserve high service availability.
- Monitor system metrics and AWS infrastructure to detect, isolate, and resolve operational faults promptly.
- Execute system change tasks according to approved procedural guidelines and maintain updated operational documentation.
- Coordinate and conduct testing phases including vendor verification, SIT, and UAT for new platform rollouts.
- Provide shift coverage, standby support, and after-hours emergency incident response when necessary.
- Collaborate with internal network, security, and OSS/BSS teams as well as external vendors for escalations.
คุณสมบัติ / Qualifications
- Familiarity with IPTV, OTT, video streaming workflows, CDN delivery, and media origin platforms.
- Practical knowledge of AWS cloud operations, Linux/Unix administration, and containerized infrastructures.
- Solid understanding of core networking topics such as TCP/IP, multicast, routing, and DNS.
- Experience with incident and change management protocols within a 24x7 operational environment.
- Hands-on scripting or reporting experience using tools like Python, Shell, or Power BI.
- Effective communication, troubleshooting, and cross-functional coordination capabilities.
ทักษะที่ต้องการ / Required skills
- IPTV
- OTT
- AWS
- Linux
- Unix
- Networking
- Incident Management
- Troubleshooting
- Python
- Shell Scripting
ทักษะเพิ่มเติม / Nice to have
- Power BI
- Generative AI
- CDN
- OSS/BSS