Service Assistant - Green Garden
UOB · Jakarta Utara (City Area)
Full-timeonsiteentryCustomerBankingCustomer ServiceTellerRetail BankingFinance
รายละเอียดงาน / Description
Based in Indonesia, this front-line customer service position at UOB is focused on handling daily branch banking operations with speed and precision. The role holder will process various financial transactions such as deposits and fund transfers while ensuring strict adherence to internal bank guidelines. In addition to delivering excellent client support, this individual identifies opportunities to introduce relevant banking products and services to strengthen client relationships.
หน้าที่ความรับผิดชอบ / Responsibilities
- Execute deposits, withdrawals, fund transfers, and transactional requests accurately following branch guidelines.
- Act as the primary touchpoint for branch clients, offering professional and responsive service.
- Identify customer financial needs to cross-sell retail banking solutions and refer leads to specialized teams.
- Ensure operational compliance to prevent transactional discrepancies and minimize operational losses.
- Assist in initiatives aimed at boosting customer satisfaction and retaining client relationships.
คุณสมบัติ / Qualifications
- Prior experience in customer-facing roles, cash handling, or branch banking operations is advantageous.
- Demonstrated capability to handle numeric transactions with high precision and attention to detail.
- Strong interpersonal communication and customer relationship building skills.
- Familiarity with consumer banking products and standard financial operating procedures.
ทักษะที่ต้องการ / Required skills
- Customer Service
- Cash Handling
- Teller Operations
- Transaction Processing
- Cross-selling
- Retail Banking