L2 Finance Application Support
UOB · The Gardens North Tower
Full-timeonsitemidOtherTechnology
รายละเอียดงาน / Description
Based in Malaysia, this role involves providing L2 application support for finance systems, addressing business queries, and ensuring timely incident resolution. The specialist will perform root cause analysis to prevent recurring issues and collaborate with development teams for production releases. This position also includes managing capacity, participating in disaster recovery activities, and handling management reporting.
หน้าที่ความรับผิดชอบ / Responsibilities
- Provide application support to various business users and address their requests promptly.
- Resolve reported incidents in a timely manner to meet service level targets.
- Conduct root cause analysis to identify permanent solutions and prevent recurring issues.
- Proactively manage incidents and problems, escalating issues as needed.
- Collaborate with development teams on resolutions and production releases.
- Participate in disaster recovery and business continuity activities.
คุณสมบัติ / Qualifications
- Degree in computer science, engineering, or a related field.
- Minimum 5 years of experience in application development and support within banking or finance.
- Knowledge of GL, MAS, GST, regulatory reporting, or business intelligence.
- Experience with Unix/Windows platforms and batch scheduling tools.
- Proficiency in database query skills and BI tools.
ทักษะที่ต้องการ / Required skills
- Oracle
- MS SQL
- Unix
- Linux
- AS400
- Control-M
- Shell Scripting
- Finance
- Risk
- Accounting
ทักษะเพิ่มเติม / Nice to have
- ITIL
- Wolters Kluwer OneSumX
- Hyperion
- SAP GL
- Ray
- BASEL
- Moody's RiskAuthority