Packaged App Senior Analyst
Accenture · Petaling Jaya, Plaza 33
Full-timeonsitemidTechTechnology
รายละเอียดงาน / Description
Based in Malaysia, this role delivers Level 2 application and production support across banking finance, ETL pipelines, and reporting systems. You will handle incident investigation, batch scheduling, data reconciliation, and root-cause resolution in a round-the-clock environment. The position works closely with cross-functional technical teams to maintain operational stability and support regulatory financial reporting.
หน้าที่ความรับผิดชอบ / Responsibilities
- Deliver Level 2 application and production support for banking finance, ETL, and reporting platforms
- Monitor, troubleshoot, and resolve batch jobs, ETL workflows, and production data incidents within SLAs
- Run database queries, data reconciliations, and validation tasks using Oracle, MS SQL, or MySQL
- Manage and maintain automated batch scheduling operations via Control-M
- Develop and sustain Shell scripts for operational monitoring and process automation on Unix/Linux systems
- Participate in rotational 24x7 on-call support and assist with release and change management activities
คุณสมบัติ / Qualifications
- Three to five years of experience in production application support, ideally within financial services
- Hands-on expertise supporting Informatica ETL processes and data warehousing solutions
- Proficiency with Unix/Linux environments and Shell scripting
- Solid database querying and troubleshooting skills across Oracle, MS SQL, or MySQL
- Prior exposure to batch management tools like Control-M and AS400 environments
- Familiarity with financial workflows such as General Ledger, GST, and regulatory reporting
ทักษะที่ต้องการ / Required skills
- Informatica ETL
- SQL
- Unix/Linux
- Shell Scripting
- Control-M
- Production Support
- Oracle
- MS SQL
- AS400
- Root Cause Analysis
ทักษะเพิ่มเติม / Nice to have
- Hadoop
- OneSumX
- Hyperion
- SAP GL
- Kafka
- Spark
- Power BI
- OBIEE
- Qlik Sense
- Teradata