AVP, Service Manager (Sibu)
UOB · Sibu (City Area)
Full-timeonsiteCustomerCustomer Service
รายละเอียดงาน / Description
Based in Malaysia, this role involves overseeing general customer service operations within a branch environment. The successful candidate will guide and assist customers, handle basic service requests, and contribute to revenue growth. This position supports efforts to maximize sales, enhance customer satisfaction, and deepen existing relationships while minimizing operational losses and customer attrition.
หน้าที่ความรับผิดชอบ / Responsibilities
- Manage general customer service activities within the branch
- Greet customers and provide guidance and assistance
- Handle basic customer service requests
- Support initiatives to maximize revenue and product sales
- Contribute to enhancing customer satisfaction
- Work to deepen existing customer relationships
ทักษะที่ต้องการ / Required skills
- Customer Service Operations
- Branch Management
- Customer Guidance
- Service Request Handling
- Sales Maximization
- Revenue Growth
- Customer Relationship Management
- Customer Satisfaction Enhancement
- Operational Loss Minimization
- Customer Attrition Reduction