Operations Officer
UOB · Batu Pahat (City Area)
Full-timeonsitemidOperationsOperations
รายละเอียดงาน / Description
Based in Malaysia, this role involves overseeing daily branch operations, including front-line supervision and transaction authorization, while ensuring robust sales and service floor management. The officer will manage staff performance and development, providing coaching and training. Additionally, they will maintain high operational control and audit compliance, deliver efficient customer service, and contribute to achieving sales targets.
หน้าที่ความรับผิดชอบ / Responsibilities
- Supervise daily branch operations and authorize banking transactions
- Manage staff performance, development, and provide coaching
- Ensure high standards of operational control and audit compliance
- Provide efficient service to meet customer banking needs
- Collaborate with the team to achieve sales targets
- Ensure timely submission of regulatory reports
คุณสมบัติ / Qualifications
- Hold a recognized degree in any field
- Possess at least two years of experience in branch operations
- Demonstrate a strong customer service mindset
- Be an effective team player
- Exhibit good interpersonal skills
- Have good problem-solving abilities
ทักษะที่ต้องการ / Required skills
- Branch Operations
- Customer Service
- Teamwork
- Interpersonal Skills
- Communication
- Problem Solving