North Asia Onboarding Team Lead
UOB · Central Region (City Area)
Full-timeonsiteleadOperationsOperations
รายละเอียดงาน / Description
Based in Singapore, this leadership role oversees the end-to-end client onboarding operations for the Private Banking division across the North Asia market. The position focuses on managing service level agreements, resolving complex onboarding bottlenecks, and delivering clear KYC guidance to front-office teams. The successful candidate will drive continuous process improvements, supervise regulatory risk compliance, and mentor a high-performing operations team.
หน้าที่ความรับผิดชอบ / Responsibilities
- Supervise end-to-end onboarding operations for private banking clients while maintaining predictable delivery
- Manage SLA performance and handle aging or complex client files proactively
- Advise front-office stakeholders on KYC requirements and operational risk assessments
- Drive continuous improvement and operational readiness for process and system change projects
- Maintain regulatory compliance standards and handle inquiries from audit or risk functions
- Mentor, develop, and lead a high-performing onboarding team focused on operational excellence
คุณสมบัติ / Qualifications
- Proven experience leading client onboarding or KYC operations in wealth management or private banking
- Strong knowledge of regulatory compliance, risk assessment principles, and client due diligence
- Track record of driving process optimization and system enhancement initiatives
- Excellent stakeholder management skills across front-office and compliance departments
- Demonstrated people management capability to inspire, coach, and guide team members
ทักษะที่ต้องการ / Required skills
- Client Onboarding
- KYC
- Anti-Money Laundering
- Private Banking
- Team Leadership
- Risk Assessment
- Process Improvement
- Regulatory Compliance
ทักษะเพิ่มเติม / Nice to have
- Change Management
- Stakeholder Management