Direct Contract, Treasures Service Executive, Capital Place, Consumer Banking Group
DBS Bank · Jakarta Selatan
ContractonsiteCustomerCustomer Service
รายละเอียดงาน / Description
Based in Indonesia, this role involves providing dedicated service and support to Treasures clients within the Consumer Banking Group. The executive will assist clients with various banking transactions and proactively identify their financial needs to offer suitable solutions. This position requires maintaining accurate client records and collaborating with internal teams to ensure seamless service delivery.
หน้าที่ความรับผิดชอบ / Responsibilities
- Deliver excellent service to Treasures clients, addressing their financial needs
- Assist clients with banking transactions, including account management and investments
- Proactively identify client needs and offer tailored financial solutions
- Maintain accurate client records and ensure compliance with regulations
- Collaborate with teams to provide integrated client services
- Continuously update product knowledge to offer relevant information
คุณสมบัติ / Qualifications
- Experience in a customer-facing role within banking or financial services
- Strong communication and interpersonal skills to build client rapport
- Proficiency in banking systems and digital tools for efficient service
- Ability to work in a fast-paced environment and manage priorities
- Commitment to exceptional customer service and client goal achievement
- Ability to work collaboratively with cross-functional teams
ทักษะที่ต้องการ / Required skills
- Customer Service
- Client Relationship Management
- Financial Services
- Banking Operations
- Communication
- Interpersonal Skills
- Digital Tools Proficiency
- Team Collaboration
- Compliance
- Problem-solving
สวัสดิการ / Benefits
- Competitive salary package
- Comprehensive benefits package
- Dynamic work environment
- Opportunities for professional development
- Recognition for achievements