SO, Branch Service Manager
UOB · Kuala Lumpur (City Area)
Full-timeonsiteSalesSales
รายละเอียดงาน / Description
Based in Malaysia, this role involves overseeing daily branch operations, including front-line supervision and transaction authorization, to ensure smooth functioning and robust sales and service floor management. The manager is responsible for staff performance, development, and maintaining high operational control and audit compliance. This position also focuses on providing efficient customer service and collaborating with the team to achieve sales targets.
หน้าที่ความรับผิดชอบ / Responsibilities
- Supervise daily branch operations and authorize banking transactions
- Manage staff performance, development, and provide coaching
- Ensure high standards of operational control and audit compliance
- Deliver efficient service to meet customer banking needs
- Collaborate with the team to achieve sales targets
- Ensure timely submission of regulatory reports
คุณสมบัติ / Qualifications
- Hold a recognized university degree in any field
- Possess a strong customer service mindset
- Demonstrate good teamwork abilities
- Exhibit strong interpersonal skills
- Have good communication skills
- Show good problem-solving capabilities
ทักษะที่ต้องการ / Required skills
- Customer Service
- Teamwork
- Interpersonal Skills
- Communication
- Problem Solving
- Operational Control
- Audit Compliance