Operation Manager - Small Format - Mekong Delta
Unilever · Mekong Delta
Full-timeonsiteleadOperationsOperations
รายละเอียดงาน / Description
Based in Vietnam, this leadership role oversees modern trade store execution across the Mekong Delta region. The position focuses on implementing national retail strategies, driving on-shelf availability, and optimizing merchandise visibility. You will manage customer partnerships, coordinate with cross-functional supply chain teams, and lead field personnel to achieve commercial targets.
หน้าที่ความรับผิดชอบ / Responsibilities
- Execute regional sales plans and joint business strategies with leading retail outlets
- Track store performance metrics including on-shelf availability, display compliance, and shelf share
- Conduct routine retail market inspections to evaluate operational compliance and opportunities
- Serve as the regional contact for retail partners and manage store-level operational matters
- Partner with logistics and supply chain departments to resolve replenishment challenges
- Lead, coach, and develop field team capabilities in merchandising and execution standards
คุณสมบัติ / Qualifications
- Bachelor's degree in Business, Marketing, Supply Chain, or an equivalent discipline
- At least 5 years of retail execution, sales operations, or modern trade experience in FMCG
- Minimum 2 years of proven people leadership and team management experience
- In-depth knowledge of modern trade, small format retail operations, and merchandising standards
- Strong analytical capability in conducting root cause analysis using performance dashboards
- Excellent stakeholder management and communication skills across cross-functional units
ทักษะที่ต้องการ / Required skills
- Sales Operations
- Retail Execution
- Modern Trade
- Team Leadership
- Root Cause Analysis
- Stakeholder Management
- Merchandising
- Supply Chain Collaboration