Operations Officer
UOB · City Square (City Area)
Full-timeonsitemidOperationsOperations
รายละเอียดงาน / Description
Based in Malaysia, this role involves ensuring efficient daily banking operations by executing and monitoring transactions, processing customer requests, and reconciling accounts. The officer will uphold service quality and compliance with internal policies and regulatory requirements. This position supports various operational functions and contributes to streamlining workflows within the bank.
หน้าที่ความรับผิดชอบ / Responsibilities
- Execute and monitor daily banking transactions for accuracy and timely processing
- Efficiently handle customer requests, inquiries, and complaints
- Perform account reconciliation and resolve discrepancies promptly
- Adhere to bank policies, procedures, and regulatory guidelines
- Assist in preparing operational reports and documentation
- Collaborate with departments to improve workflow efficiency
คุณสมบัติ / Qualifications
- Bachelor's degree in Banking, Finance, Business Administration, or related field
- 1-3 years of experience in banking operations, preferably in a financial institution
- Strong understanding of banking products, services, and operational processes
- Excellent attention to detail and accuracy in data processing
- Proficiency in Microsoft Office Suite
- Strong analytical and problem-solving skills
ทักษะที่ต้องการ / Required skills
- Banking Operations
- Transaction Processing
- Account Reconciliation
- Regulatory Compliance
- Microsoft Office
- Analytical Skills
- Problem Solving
- Communication
ทักษะเพิ่มเติม / Nice to have
- Malaysian Banking Regulations