Direct Contract, Collection Agent, Risk Management Group
DBS Bank · Jakarta Pusat
ContractonsitemidOtherFinance
รายละเอียดงาน / Description
Based in Indonesia, this role involves managing a portfolio of direct contracts and collections to ensure the effective recovery of outstanding debts. The agent will analyze customer data to create tailored collection strategies and negotiate payment plans. This position requires maintaining accurate records and collaborating with various teams to adhere to regulatory requirements.
หน้าที่ความรับผิดชอบ / Responsibilities
- Manage a portfolio of direct contracts and collections for debt recovery
- Analyze customer data to develop tailored collection strategies
- Negotiate payment plans and settlements with customers
- Maintain accurate records of all collection activities and interactions
- Collaborate with legal and compliance teams on regulatory adherence
- Monitor and report on collection performance metrics
คุณสมบัติ / Qualifications
- Minimum 3 years of experience in collections or risk management
- Strong analytical and problem-solving abilities
- Excellent communication and negotiation skills
- Proficiency in collection and CRM tools
- Ability to work independently and collaboratively with attention to detail
- Familiarity with debt collection laws and industry best practices
ทักษะที่ต้องการ / Required skills
- Collections
- Risk Management
- Data Analysis
- Negotiation
- CRM
- Problem-solving
- Communication
- Regulatory Compliance
สวัสดิการ / Benefits
- Competitive salary and benefits package
- Dynamic environment supporting professional development
- Recognition for achievements