Sales Manager - Chinese Desk (Shipping Business )

รายละเอียดงาน / Description

• Provide strategic leadership and guidance to the sales team to maximize cargo sales and consistently monitor team performance against targets.
• Develop and implement effective strategies to increase market share on targeted trade lanes, identify new business opportunities and expand our customer base.
• Drive the team to increase sales volumes across the current portfolio and proactively seek out and onboard new customers to diversify and strengthen our client network.
• Support the sales team in identifying emerging market trends, customer needs, and potential areas for commercial growth.
• Lead and participate in commercial visits, actively promoting and selling strategic services to both existing and prospective clients.
• Consolidate and update all commercial data, including customer feedback and complaints, using the CRM tool to ensure accurate and actionable insights.
• Encourage the adoption of value-added services such as e-commerce, insurance, credit card log, and intermodal solutions to enhance customer satisfaction and retention.
• Collaborate with the Line Manager to implement targeted action plans for commercial development, ensuring alignment with overall business objectives.

Qualifications

• At least 5 years of proven experience in the shipping line, freight forwarding, logistics, or related sec-tors.
• Bachelor’s or master’s degree required; specialization in logistics or supply chain management is highly preferred.

Professional Skills

• Strong proficiency in Thai, Mandarin and English languages, including speaking, writing, and reading.
• Ability to communicate in Chinese is considered a strong advantage.
• Strong network and deep understanding of Chinese customers and market dynamics
• Comprehensive knowledge of dynamics trades, cultural norms, and operational practices.

Personal Qualities

• Exceptional service orientation and interpersonal abilities, with a natural talent for building client relationships.
• Readiness to travel frequently for client meetings, networking, and participation in industry events.
• Demonstrates initiative, creativity, and a proactive approach to challenges.
• Strong action and results-driven mindset, with adept problem-solving capabilities.
• Proven leadership skills and the ability to inspire and manage a high-performing team.
• Proficient computer literacy and adaptability to new technologies and digital platforms.