PSA | Analyst, Source to Pay Platform
Prudential · Kuala Lumpur (Group Head Office)
Full-timeonsiteTechTechnology
รายละเอียดงาน / Description
Based in Malaysia, this role supports the Source-to-Pay (S2P) platform, Coupa, across various business units in Asia. The analyst will provide technical and functional support, ensuring system configuration and master data integrity. Key responsibilities include managing change requests, supporting system maintenance, and assisting with reporting and documentation to optimize procurement strategies and enhance control.
หน้าที่ความรับผิดชอบ / Responsibilities
- Support and maintain the S2P platform, understanding its operating model and configurations.
- Provide deep technical analysis and resolution for system incidents and issues.
- Adhere to change and release management processes, ensuring compliance and conducting impact analysis.
- Support ad-hoc reporting requests and prepare stakeholder reports.
- Act as a knowledge center for technical expertise, maintaining documentation.
- Assist with technical issues and queries from suppliers related to the system.
คุณสมบัติ / Qualifications
- Hold a Bachelor’s degree.
- Possess excellent written and verbal communication skills.
- Be a fast learner, self-motivated, and able to work in a dynamic environment.
- Demonstrate commitment to providing quality service.
- Ability to clearly explain complex technical problems.
- Strong understanding of Source-to-Pay systems and their functionalities.
ทักษะที่ต้องการ / Required skills
- Source-to-Pay
- Technical Support
- System Configuration
- Data Management
- Problem Solving
- Communication Skills
- Analytical Skills
ทักษะเพิ่มเติม / Nice to have
- Coupa