Claims Admin Officer (1 year contract)
Prudential · Singapore
ContractonsiteentryOtherOperations
รายละเอียดงาน / Description
Based in Singapore, this role involves providing essential administrative support for claims processing within a dynamic insurance environment. You will work closely with claims assessors and various stakeholders to ensure efficient and compliant claims handling. This position focuses on managing documentation, coordinating workflows, and supporting customer inquiries to facilitate timely claim adjudication.
หน้าที่ความรับผิดชอบ / Responsibilities
- Perform administrative tasks for inpatient claims processing, including data entry and categorization.
- Review submitted appeals and liaise with external parties to obtain missing documentation.
- Assign and route claims to assessors, monitoring aging cases and turnaround times.
- Handle basic inquiries from internal stakeholders regarding claim status.
- Accurately update claims systems with relevant information.
- Adhere to internal procedures, audit requirements, and regulatory guidelines.
คุณสมบัติ / Qualifications
- Diploma or Degree in any discipline (Healthcare, Business, or Administration preferred).
- Experience in claims processing, healthcare administration, or insurance operations is beneficial.
- Fresh graduates with strong administrative skills are considered.
ทักษะที่ต้องการ / Required skills
- Attention to detail
- Accuracy
- Multitasking
- Communication
- Interpersonal skills
- Microsoft Office
- Responsibility
- Reliability
- Teamwork
- Customer focus
ทักษะเพิ่มเติม / Nice to have
- Claims systems