Customer Service Officer

รายละเอียดงาน / Description

'- INTERACT DIRECTLY WITH CUSTOMER EITHER BY TELEPHONE, ELECTRONICALLY OR FACE-TO-FACE TO PROVIDE AND PROCESS INFORMATION IN RESPONSE TO INQUIRIES, CONCERNS AND REQUESTS.
'- SET UP NEW CUSTOMER ACCOUNTS

'- PROCESS THE BOOKING WITH LINERS

• PREPARE THE DOCUMENTATIONS (I.E. BOOKING CONFIRMATION, BILL OF LADING, ETC) FOR CUSTOMERS

'- MAINTAIN CUSTOMER DATABASE, KEEP RECORDS OF CUSTOMER INTERACTIONS, INQUIRIES AND ACTION TAKENS
'- MANAGE ADMINISTRATION
'- COMMUNICATE AND COORDINATE WITH INTERNAL DEPARTMENTS

สถานที่ปฏิบัติงาน

UNIQUE FREIGHT SOLUTIONS (THAILAND) CO., LTD. 729/108 ถนนรัชดาภิเษก แขวงบางโพงพาง เขตยานนาวา กรุงเทพมหานคร