Trust & Safety New Associate – Malaysian Arabic Support | Fresh Grads Welcome
Accenture · Kuala Lumpur
Full-timeonsiteentryTechTechnology
รายละเอียดงาน / Description
Based in Malaysia, this entry-level opportunity invites Arabic-speaking candidates to safeguard online platforms and enhance content integrity. You will evaluate various media formats and test generative AI models against rigorous safety protocols and compliance standards. The position involves engaging with sensitive materials, requiring strong personal resilience alongside comprehensive corporate mental well-being support. Both experienced professionals and recent university graduates are encouraged to build a career in technology operations.
หน้าที่ความรับผิดชอบ / Responsibilities
- Evaluate, classify, and moderate digital content according to defined partner standards
- Keep current with platform safety rules and advancements in artificial intelligence governance
- Examine and escalate complex or sensitive safety matters across internal channels
- Formulate prompt methods to evaluate generative AI systems for safe responses
- Assess model outputs for correctness, suitable disclaimers, or necessary refusals
- Help establish best practices for content evaluation and platform compliance
คุณสมบัติ / Qualifications
- Native or professional fluency in Arabic with strong comprehension and communication abilities
- High emotional resilience and coping mechanisms when handling challenging material
- Capacity to evaluate information objectively without personal bias or judgment
- Meticulous attention to detail along with critical reasoning skills
- Willingness to work non-standard hours, shifts, and in an office setting
- Fresh graduates or candidates with prior BPO or customer support exposure welcome
ทักษะที่ต้องการ / Required skills
- Arabic
- Content Moderation
- Critical Thinking
- Stress Management
- Emotional Resilience
ทักษะเพิ่มเติม / Nice to have
- Responsible AI
- BPO
- Customer Support
- AI Evaluation
สวัสดิการ / Benefits
- Access to specialized wellness programs focused on emotional resilience and health