Business Support Admin
UOB · North-East Region (City Area)
Full-timeonsiteentryOperationsBankingAdminOperationsOnboardingUOB
รายละเอียดงาน / Description
Based in Singapore, this role provides operational and administrative assistance to the commercial cards and merchant services division. The position is responsible for facilitating client onboarding processes, coordinating approvals, and addressing corporate customer inquiries. Additionally, the role involves maintaining onboarding reports and assisting sales teams with day-to-day administrative duties to ensure excellent banking service.
หน้าที่ความรับผิดชอบ / Responsibilities
- Handle client inquiries to identify payment service requirements and present tailored options
- Manage the onboarding journey for corporate cards and merchants across approval checkpoints
- Investigate and resolve cardholder and merchant queries via telephone and email
- Track and document onboarding statuses and sales referral progress
- Execute administrative verifications of paperwork and digital records for accuracy
- Provide operational support to the sales team and contribute to ad-hoc tasks
คุณสมบัติ / Qualifications
- Diploma or degree qualification in any discipline
- Strong verbal and written interpersonal communication skills
- Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint
- High level of detail orientation and capacity to juggle multiple tasks
- Ability to work with minimal supervision following initial training
- Enthusiasm for building a career in the financial services sector
ทักษะที่ต้องการ / Required skills
- Administrative Support
- Client Onboarding
- Customer Service
- Data Verification
- Microsoft Excel
- Microsoft Office
ทักษะเพิ่มเติม / Nice to have
- Commercial Cards
- Payment Services
- Merchant Solutions