Resort Host
Minor International · Quảng Nam, Vietnam
Full-timeonsiteCustomerCustomer Service
รายละเอียดงาน / Description
Based in Vietnam at Anantara Hoi An Resort, this role focuses on maximizing guest satisfaction through attentive and tailored luxury hospitality. The selected candidate will proactively address guest requirements and uphold outstanding service quality throughout each stay. Responsibilities include overseeing resort areas, directing staff, and ensuring high standards of cleanliness and upkeep.
หน้าที่ความรับผิดชอบ / Responsibilities
- Deliver customized and highly responsive guest services to exceed visitor expectations
- Anticipate customer preferences and resolve inquiries promptly with great attention to detail
- Maintain complete oversight and leadership across assigned resort facilities
- Direct and assist staff members to maintain cleanliness and proper property maintenance
- Uphold the highest professional luxury hospitality benchmarks during day-to-day operations
คุณสมบัติ / Qualifications
- Background in luxury hospitality, resort operations, or guest relations
- Excellent interpersonal and proactive communication skills
- Strong supervisory abilities with an eye for facility cleanliness and presentation
- Demonstrated commitment to delivering elevated customer service standards
ทักษะที่ต้องการ / Required skills
- Guest Relations
- Customer Service
- Hospitality Management
- Attention to Detail
- Team Supervision