Content Moderator TH-EN

รายละเอียดงาน / Description

Job Description

• Review user-generated content to ensure compliance with platform policies and community guidelines.
• Assess potentially harmful, sensitive, or inappropriate content.
• Investigate user reports regarding policy violations and take appropriate action.
• Apply guidelines consistently and fairly when reviewing content.
• Remove content that violates platform standards and resolve related issues promptly.
• Monitor online content trends and emerging risks to help maintain platform safety.
• Support a safe, respectful, and inclusive environment for all platform users.

Working Hours

• 24/7 rotating shift schedule
• 5 working days per week based on operational requirements
• Rotating days off
• Must be available to work weekends and public holidays
• Training and probation period as per company policy

Qualification

• Thai nationality
• Bachelor's degree in any field
• English proficiency: B2 level or above
• Strong attention to detail and critical thinking skills
• Good communication skills in Thai and English
• Able to handle sensitive content professionally and objectively
• Experience in BPO, Customer Service, or Content Moderation is an advantage
• New graduates are welcome to apply

Perks/Benefits

• Basic Salary
• Performance Incentive
• Diligent Allowance
• Social Security
• Group Health Insurance
• Annual Salary Increment (as per company policy)
• Annual Bonus (as per company policy)
• Annual Leave and Other Leave Entitlements
• Employee Activities & Events
• Annual Health Check-up
• Employee Rewards & Recognition Programs