SNRASSOC, Team Lead, Treasures RM, Consumer Banking Group (Samarinda)
DBS Bank · Samarinda
Full-timeonsiteleadSalesSales
รายละเอียดงาน / Description
Based in Indonesia, this role involves leading a team of Relationship Managers within the Consumer Banking Group to serve Treasures clients. The successful candidate will drive business growth, enhance customer relationships, and ensure the team's performance and development. This position requires strategic thinking to expand the client base and maintain high service standards.
หน้าที่ความรับผิดชอบ / Responsibilities
- Lead and manage a team of Relationship Managers to achieve business targets
- Develop strategies to grow the Treasures customer base and deepen client relationships
- Provide coaching and mentorship to enhance team skills and knowledge
- Collaborate with other teams to improve the Treasures offering and customer experience
- Monitor team performance and implement improvements as needed
- Ensure adherence to all relevant policies and regulatory requirements
คุณสมบัติ / Qualifications
- Experience in a leadership role within banking or financial services
- Proven ability to manage and motivate a team to meet objectives
- Strong interpersonal and communication skills for client and stakeholder interaction
- Analytical and problem-solving abilities for data-driven decisions
- Excellent customer service orientation with understanding of the Treasures segment
- Ability to work effectively in a dynamic, fast-paced environment
ทักษะที่ต้องการ / Required skills
- Team Leadership
- Relationship Management
- Business Development
- Coaching
- Customer Service
- Financial Services
- Strategic Planning
- Performance Management
- Compliance
- Stakeholder Management
สวัสดิการ / Benefits
- Competitive salary package
- Comprehensive benefits package
- Professional development opportunities
- Recognition for achievements