Service Executive - Pondok Indah
UOB · Jakarta Selatan (City Area)
Full-timeonsitejuniorCustomerBankingCustomer ServiceRetail BankingFrontlineJakarta
รายละเอียดงาน / Description
Based in Indonesia, this position handles frontline customer service operations within the Pondok Indah bank branch. The professional will welcome visitors, address client requests, guide customer journeys, and support relationship retention. The position also aids branch sales targets and works to reduce operational risks while maintaining service standards.
หน้าที่ความรับผิดชอบ / Responsibilities
- Welcome branch visitors and direct them to appropriate services
- Address customer queries and fulfill fundamental banking requests
- Support cross-selling campaigns and product introduction efforts
- Maintain customer satisfaction to build long-term relationships and curb churn
- Help prevent operational losses by upholding compliance standards
คุณสมบัติ / Qualifications
- Strong verbal communication and interpersonal capabilities
- Demonstrated orientation toward client care and issue resolution
- Keen interest in retail banking and consumer financial services
ทักษะที่ต้องการ / Required skills
- Customer Service
- Retail Banking
- Client Relations
- Branch Banking
- Communication