Manager, Sales Operations (Modern Trade)
Mondelez · Selangor, Malaysia
Full-timeonsiteleadSalesFMCGSales OperationsModern TradeCommercial Excellence
รายละเอียดงาน / Description
Based in Malaysia, this role drives commercial and sales execution excellence across modern trade retail networks covering both domestic and Singaporean markets. The position oversees performance management frameworks, business scorecards, and in-store execution standards while advancing operational efficiency. You will collaborate closely with key commercial stakeholders, leverage analytics tools, and guide a dedicated team to support sustainable growth.
หน้าที่ความรับผิดชอบ / Responsibilities
- Enhance modern trade sales processes, operational workflows, and field execution consistency
- Lead the sales execution cycle, maintaining business scorecards, KPI tracking, and operational reviews
- Partner with sales and finance teams to optimize trade spend and merchandising investments
- Leverage data analytics and dashboard platforms to deliver actionable commercial insights
- Drive the adoption and digital transformation of sales automation systems and tools
- Mentor, lead, and develop talent within the sales operations team to build organizational capability
คุณสมบัติ / Qualifications
- Bachelor's degree in business, economics, marketing, or related field; MBA is an advantage
- At least 6 years of experience in sales operations, commercial excellence, or FMCG sales
- Demonstrated success in managing sales performance metrics and commercial analytics
- Comprehensive knowledge of modern trade dynamics across Malaysia and Singapore
- Practical experience in supervising commercial budgets and trade spend allocations
- Advanced capability in data visualization and reporting software such as Power BI and Excel
ทักษะที่ต้องการ / Required skills
- Sales Operations
- Modern Trade
- Trade Spend Management
- Performance Management
- Data Analytics
- Power BI
- Microsoft Excel
- Stakeholder Management
ทักษะเพิ่มเติม / Nice to have
- MBA
- TRAX
- Sales Force Automation
- CRM