Fraud Authorization Manager
UOB · Ho Chi Minh (City Area)
Full-timeonsiteOtherOperations
รายละเอียดงาน / Description
Based in Vietnam, this role supports the Card Authorization and Fraud Detection function, balancing customer experience with financial loss prevention. The manager will oversee daily operations, ensuring productivity and compliance with banking policies and regulatory requirements. This position involves monitoring transactions, reviewing reports, and providing guidance on card-related issues to maintain operational efficiency and security.
หน้าที่ความรับผิดชอบ / Responsibilities
- Oversee daily operations for productivity and efficiency
- Manage authorization and fraud transaction monitoring tasks
- Review daily reports and audit trails
- Provide feedback on card usage and issues to other teams
- Ensure timely attention to fraud alerts and complaints
- Contribute to team development and training of new staff
คุณสมบัติ / Qualifications
- Bachelor's degree in Finance, Banking, or a related field
- Fluent in written and spoken English
- Available for 24/7 operations as needed
- Capable of working independently and prioritizing tasks
- Strong analytical and problem-solving abilities
- Solid background in card authorization and fraud detection
ทักษะที่ต้องการ / Required skills
- Fraud Detection
- Card Authorization
- Banking Operations
- Visa Regulations
- MasterCard Regulations
- Analytical Skills
- Problem Solving
- English Fluency