Business Engagement Manager
UOB · Kuala Lumpur (City Area)
Full-timeonsitejuniorSalesBankingSMESalesFinanceKuala Lumpur
รายละเอียดงาน / Description
Based in Malaysia, this position acts as a Virtual Relationship Manager overseeing an assigned portfolio of Emerging Enterprise and SME clients. The successful candidate will drive portfolio expansion through proactive outbound outreach, discovering business demands, and delivering tailored financial services. This role requires commercial acumen and strong communication skills to enhance client relationships and boost product adoption.
หน้าที่ความรับผิดชอบ / Responsibilities
- Handle and expand an allocated portfolio of SME accounts via outbound initiatives
- Function as a virtual relationship contact to nurture long-term customer partnerships
- Execute portfolio farming initiatives to elevate product adoption and cross-sell offerings
- Review client portfolios periodically to spot unmet business needs and opportunities
- Collaborate with internal sales, product specialists, and operational support units
- Track customer interactions, sales pipelines, and follow-up activities accurately
คุณสมบัติ / Qualifications
- Degree in Business Administration, Finance, Banking, Economics, or related fields
- At least one year of background in banking, financial sales, or customer relationship roles
- Familiarity with SME banking services like trade finance, CASA, and bancassurance
- Strong conversational, interpersonal, and client engagement abilities
- Commercial awareness with proven competence in spotting cross-selling opportunities
- Comfortable handling customer accounts via telephone and digital communication channels
ทักษะที่ต้องการ / Required skills
- Relationship Management
- SME Banking
- Cross-Selling
- Portfolio Management
- Customer Engagement
- Trade Finance
- Bancassurance
- Digital Banking
ทักษะเพิ่มเติม / Nice to have
- Business Development
- Transaction Banking