Direct Contract, Account Services Staff, Operations
DBS Bank · Jakarta Head Office
ContractonsiteOperationsOperations
รายละเอียดงาน / Description
Based in Indonesia, this role involves performing end-to-end static data maintenance with high accuracy and efficiency. The individual will handle daily account maintenance requests from various departments and actively participate in UAT and process improvement initiatives. This position also requires maintaining strong operational control, ensuring compliance with regulations, and fostering good relationships with internal stakeholders.
หน้าที่ความรับผิดชอบ / Responsibilities
- Execute end-to-end static data maintenance with precision and speed
- Manage daily account maintenance requests from business units
- Support User Acceptance Testing (UAT) and process improvement projects
- Maintain strong daily operational control, including email tracking
- Provide backup coverage for absent team members
- Escalate issues to management in a timely manner
คุณสมบัติ / Qualifications
- Ability to perform static data maintenance accurately
- Capable of handling daily account maintenance tasks
- Experience with UAT and process improvement involvement
- Strong control over daily operations and documentation
- Adherence to internal and external regulations (SOP, SLA, OJK/BI)
- Good interpersonal skills for internal stakeholder relationships
ทักษะที่ต้องการ / Required skills
- Static Data Maintenance
- Account Maintenance
- Operational Control
- Compliance
- UAT
- Process Improvement