Engineer, Data and Customer Intelligence
Singtel · Singapore, Singapore
Full-timeonsitemidEngineeringData EngineeringAnalyticsPythonTelecommunicationsCloud
รายละเอียดงาน / Description
Based in Singapore, this role focuses on constructing resilient data architectures and providing deep insights into customer interactions and streaming performance. The appointed professional will deploy advanced analytics and machine learning techniques to correlate system metrics with user experience. Working alongside cross-functional units, the position drives actionable intelligence to boost service reliability and enhance digital offerings.
หน้าที่ความรับผิดชอบ / Responsibilities
- Build and maintain robust data pipelines aggregating telemetry, user behavior, and streaming quality metrics.
- Create visual dashboards and predictive models to track service health, feature usage, and user journeys.
- Implement machine learning and statistical methods to identify anomalies and support proactive service management.
- Relate technical platform performance with user engagement to isolate root causes and guide service enhancements.
- Collaborate with engineering, operations, and product stakeholders to convert analytical findings into optimizations.
- Establish standardized metrics for digital experience monitoring while upholding strict data governance protocols.
คุณสมบัติ / Qualifications
- Degree in Computer Science, Data Science, Statistics, Engineering, or a related discipline.
- Demonstrated background in data engineering, customer analytics, or business intelligence.
- Proficiency in SQL alongside programming capabilities in languages such as Python.
- Familiarity with data pipeline architecture handling both structured and semi-structured datasets.
- Hands-on skill with visualization platforms like Power BI or Tableau.
- Understanding of cloud analytics environments like AWS and statistical machine learning concepts.
ทักษะที่ต้องการ / Required skills
- SQL
- Python
- Data Engineering
- Business Intelligence
- Data Visualization
- Power BI
- Tableau
- Machine Learning
- Statistical Analysis
- Cloud Analytics
ทักษะเพิ่มเติม / Nice to have
- AWS
- OTT Analytics
- Observability
- Video QoE